Everything you need to know about boarding your dog at Fitdog Club over the holidays.

Booking Your Holiday Stay

OVERNIGHT

Since Fitdog Club is a boutique facility and we do not overcrowd over the holidays, there are limited overnight spaces available. In order to ensure your dog has a spot, we recommend booking in advance.

• Thanksgiving: 3 to 5 weeks in advance
• Christmas: 6 to 8 weeks in advance

 

DAYCARE

Also during this time, daycare availability is limited. Daycare reservations are highly recommended during the week of Thanksgiving and from Dec 20th to Jan 2nd. Monthly Unlimited Members have a standing reservation for daycare.

 

WAITLIST

If there are no spots available, don’t fret! Ask to be added to our waitlist. Many people cancel or change plans and depending on the dates of your reservation, there is a good chance a spot will open up. Monthly Unlimited Members are granted priority waitlist status.

 

GROOMING

When dogs are staying with us for longer periods of time, it’s important for us to maintain their grooming routine. Talk to the Front Desk about scheduling your dog’s grooming.

 

 

Holiday Booking Policies

We designed our policies to make sure we have as much space available for all of our members and to prevent overbooking. Our goal is for all of our dogs to be comfortable during their stay as they would be on any other day.

 

50% NON REFUNDABLE DEPOSIT

In order to secure your holiday reservation, a 50% deposit is due the first week of the month prior to the holiday boarding reservation.

 

48 HOUR CANCELLATION POLICY

Cancellations must be requested 48 hours prior to the first day of your reservation in order to avoid a two night charge. If you cancel prior to the 48 hour cancellation window, 100% of your deposit will become a credit on your account. If you cancel after the 48 hour cancellation window or are a no show, then the cost of two nights of boarding will be deducted from your deposit and the remainder of the deposit will become a credit on your account.

 

LATE CHECK OUT

Check outs after the 12pm are subject to a $30 late check out fee and is strictly applied. Our check out policy allows us time to disinfect and prepare the overnight areas for new doggy guests.

 

STAYING PAST RESERVED DATES

Dogs staying past reserved dates are subject to double the nightly rate.

If you need to extend your stay, call us, and we will do our best to accommodate you. However, if we can not accommodate you, your dog still needs to check-out on the original checkout date. This rule also applies to daycare dogs whose owners do not pick up.

 

 

What to Expect

CHECKING IN

When checking in, allow us extra time to check you in during the holidays. Our goal is to make sure everything is recorded properly and items are marked.

• Confirm your boarding dates
• Mark your dog’s belongings
• Record feeding instructions
• Record medication instructions
• Make sure a credit card is on file
• Confirm your contact information

 

Bring with you

• Enough food for your dog’s stay plus an extra meal
• 1 to 2 special toys
• Treats for snacktime
• An article of clothing or blanket
• Washable Bedding

 

Leave at home

• Excessive amounts of toys
• Half eaten bones or toys
• Non-washable or oversized bedding
• Bowls (unless slow feeder)

 

CHECK-IN/CHECK-OUT

• Check-in: after 7am
• Check-out: before 12pm
• Late checkout fee: $30 (no exceptions)
• Lobby closed: 9pm
• After hours pick-up: By reservation only, until 10pm, $10
• No pick-ups allowed after 10pm (no exceptions)

 

HOLIDAY HOURS

• Thanksgiving: Closed
• Christmas: Closed
• New Year’s Day: Regular Hours

 

We look forward to seeing your dog over the holidays!